Our policies

Our Policies

How we run our store: clear rules for buying, delivery, returns and your data, so you always know where you stand.

Terms of Service

The rules for using this website and buying from our online store.

Free shipping, delivery times and what happens if a delivery fails.

What personal data we collect, how we use it and the rights you have.

How to request a return, what can be returned and how refunds work.

Found a lower price elsewhere? When and how we can match it.

Check that your Wellous product is genuine with the QR code on the pack.

Confirm we are an authorised Wellous dealer on the official Wellous site.